Madurai, Feb11(PTI) The Cellular Mobile Services ofTamil Nadu circle has been given ISO9001:2008 certificate.
Tamil Nadu was the second circle in the Southern Regionto get the certification,in recognition of the quality ofmobile service,grievance redressal mechanism and minimalbreakdown of mobile towers, a release said today.
The Chief General Manager of the Circle MohammedAshraf Khan received the certificate from the Group directorP.Mathialagan of Electronics Test and Development Centre.
BSNL had 1500 mobile towers with 65 lakh workingmobile connections.The certification process included trainingfor the staff, bringing about behavioural changes inthem,formation of special teams,and provision of vehicles.
Before March 2011,500 more towers would be installedand the number of connections would be icnreased to ten lakh,the release said.