Jason Kenney, Canadian Citizenship and Immigration Minister deeply regretted the incident. Letters drafted by his consular officials during routine visa refusals cast 'false aspersions' on the legitimacy of work carried out by Indian defence and security institutions.
He also acknowledged that Indian defence and security institutions operated under the framework of 'democratic processes and the rule of law' and assessments made about candidates in no way questioned the functioning of these organisations.
Indian Home Ministry had written to External Affairs Ministry that it would retaliate if Canada is not ready to take proper actions. India wanted Canadian High Commission to apologise for such behaviour.