Bangalore, Mar 25: Adding insult to the injury, Tata Motors has reportedly not yet apologised to Satish Purushottam Sawant, the customer of the Nano which spontaneously caught on fire on Mar 21.
According to various media reports, Tata Motors has not apologised for the incident, in which Sawant and his family almost lost their lives.
The company has, however, offered to compensate with a replacement or a refund of the entire amount paid for the car.
The Mumbai insurance agent, on the other hand, has told a newspaper that he was not expecting an 'apology' as the trauma can not be erased but wanted to see the company take up an investigation into the incident.
“It must also be probed how and why Tata and Concorde gave delivery of a defective car. I want the entire incident to be investigated and criminal action taken against officials of Tata Motors and Concorde," Sawant is quoted as saying.
There are also reports that Concorde sold a car which was not meant for commercial use as it was a pre-production car.
“Concorde Motors was not supposed to sell it to any customer," company spokesperson Amit Joshi is quoted as saying in media reports.
In another mysterious twist to the case, it has emerged that Acknowledgment Delivery Note shows the year of manufacture as 2009 while Tata"s spokesperson Debashish Ray has revealed to a media organisation that the vehicle was actually manufactured in 2008.