New Delhi, Feb 23: Citing faulty fuel pump, Maruti Suzuki India, the country"s largest carmaker, announced its decision to recall about one lakh units of its flagship export model 'A-Star" to replace the faulty part.
Sources said that the one lakh car was recalled, so that the company can replace a faulty rubber gasket, which was manufactured before Aug 2009 and sold in domestic as well as overseas markets, inorder to prevent any possible fuel leakage.
"At Maruti Suzuki, we constantly monitor quality of our products through feedback and internal analysis. In one such exercise in November 2009, we came across an anomaly reported in the fuel tank in some of the vehicles, and by December 2009, we started contacting the customers through letters," a company spokesperson said.
Ruling customer's complain as the reason for the company's decision, it said that the company came up with the decision after discoveing the problem in its internal survey.
“No problem has been reported by customers. However, as a proactive step, we decided to check all vehicles from the lot, around one lakh units including those exported overseas. We are the changing fuel pump gasket and the 'O" ring at no cost to the customer," he added.
The company started replacing the gasket of its fifth global model, the 'A-Star" on Dec 2009, almost a year after it was launched in Nov 19, 2008.
The final replacement cost would be shared with the supplier partner once the entire process is completed.
A-Star, sold as Suzuki Alto in Europe, South Africa, Australia and New Zealand and as Suzuki Celerio in Chile, Angola, Saudi Arabia, Morocco, Algeria and UAE are some of the 70 countries to which the car is exported.
Japanese car major Nissan, which sells the car under a contract manufacturing agreement with MSI"s parent Suzuki, sells it as Pixo in European market.
A-Star surpassed the one lakh mark of overseas shipments in less than a year of selling the car in the global markets in Dec 2009.