Tendering a formal apology, Continental Airlines said “Our intention was never to offend the sentiments of Kalam. We apologise to Kalam for any inconvenience caused."
“We reiterate out commitment to comply with the rules," the US airline added.
The airline violated the protocol with respect to the Indian laws which exempt dignitaries like former presidents, ex-PMs, and Chief Justice of India from being frisked at airports.
Abdul Kalam was made to take off his shoes and undergo a security check at Delhi airport before boarding flight CO 083 to Newark on Apr 21.
The Aviation authority on Tuesday, Jul 21 sought an FIR against Continental Airlines for this violation.