London, January 29 (ANI): The author of the "world's best passenger complaint letter" blasting Virgin Atlantic's in-flight meals has been invited by Chief Executive Sir Richard Branson to select the food and wines for the airline's future flights.The complainant had conveyed his disappointment with the food served on board a flight from Mumbai to Heathrow on December 7 last year by writing a complaint letter to Branson.
Having been circulated around the world, the letter including has been almost universally praised for its pointedness and humour.
According to reports, Branson called the London-based passenger to invite him to join the airline's catering house next month, and help select the food on future Virgin flights.
The passenger, however, has yet to confirm whether he would accept Branson's offer or not.
"While we investigated his complaint seriously, and following Richard Branson's phone call we've invited him to our catering house to select the next range of meals and wines we serve on board. Then we can ensure his personal taste is well and truly catered for," the Telegraph quoted a spokesman for Virgin Atlantic as saying.
The passenger wrote in his letter that opening the lid of the main meal was like being given a "dead hamster for Christmas".
"Imagine being a 12-year-old boy Richard. Now imagine it's Christmas morning and you're sat there with your final present to open. It's a big one, and you know what it is. It's that Goodmans' stereo you picked out of the catalogue and wrote to Santa about. Only you open the present and it's not in there. It's your hamster, Richard. It's your hamster in the box and it's not breathing. That's how I felt when I peeled back the foil," he wrote. (ANI)