World's best passenger complaint letter blasts Virgin's in-flight meals

Written by: Super Admin
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London, January 27 (ANI): A letter from a passenger to Virgin boss Sir Richard Branson, complaining about food served during a flight, is being e-mailed globally as the world's funniest complaint letter.

The mail, which also contains seven pictures of items served on board, says that the original writer would have paid over a thousand rupees for a single biscuit following the culinary journey of hell.

"I imagine the same questions are racing through your brilliant mind as were racing through mine on that fateful day. What is this? Why have I been given it? What have I done to deserve this? And, which one is the starter, which one is the desert?" the Telegraph quoted the mailer as writing, while referring to the seven pictures attached.

"You don't get to a position like yours Richard with anything less than a generous sprinkling of observational power so I KNOW you will have spotted the tomato next to the two yellow shafts of sponge on the left. Yes, it's next to the sponge shaft without the green paste. That's got to be the clue hasn't it. No sane person would serve a desert with a tomato would they.

"Well answer me this Richard, what sort of animal would serve a desert with peas in: [see image 2, above]," the writer wrote.

One of the items the mail complained about was custard.

"I know it looks like a baaji but it's in custard Richard, custard. It must be the pudding. Well you'll be fascinated to hear that it wasn't custard. It was a sour gel with a clear oil on top. It's only redeeming feature was that it managed to be so alien to my palette that it took away the taste of the curry emanating from our miscellaneous central cuboid of beige matter. Perhaps the meal on the left might be the desert after all," it read.

Complaining about the fourth item, the mailer wrote: "By now I was actually starting to feel a little hypoglycaemic. I needed a sugar hit. Luckily there was a small cookie provided. It had caught my eye earlier due to it's baffling presentation: [see image 4, above]."

The writer also complained about Virgin's world-famous onboard entertainment.

"I apologise for the quality of the photo, it's just it was incredibly hard to capture Boris Johnson's face through the flickering white lines running up and down the screen. Perhaps it would be better on another channel: [see image 6, above]," the mail said.

Paul Charles, Virgin's Director of Corporate Communications, confirmed that Branson had telephoned the author of the letter and thanked him for his "constructive if tongue-in-cheek" email.

He said that Virgin was sorry the passenger had not liked the in-flight meals which, he said, was "award-winning food which is very popular on our Indian routes." (ANI)

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