Chandigarh, Nov 3 (UNI) Continuing its efforts to ensure satisfaction of patients, the Haryana Health Department today launched the first ever training programme on 'Total Quality Management' (TQM) for its Chief Medical Officers (CMOs), Principal Medical Officers (PMOs), Civil Surgeons and Medical Superintendents of all districts of the State.
Haryana is the first state where such a training programme is being conducted by the faculty of Lal Bahadur Shastri National Academy of Administration, Mussoorie (LBSNAA).
Inaugurating the 3-day workshop at Panchkula near here, Haryana Financial Commissioner and Principal Secretary (Health) Anuradha Gupta said the main objective of this training programme was to sensitise the medical practitioners on 'Total Quality Management'.
She said that the medical practitioners should always keep in view the quality in all aspects whether it is related to attending the patient or procurement and dispensing of drugs.
Laying stress on the quality, she said that patient satisfaction should be first concern of doctors and unless the patient was satisfied there was no use of their services.
UNI MA BP RL RN1908