India continues to dominate BPO sector

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Kolkata, Oct 15: CyberMedia Global Services and Tholons study potrays India as a dominant force in business process outsourcing (BPO) sector. Six of its cities feature among the top eight emerging global outsourcing cities.

Bangalore, Chennai, Delhi (National Capital Region), Hyderabad, Mumbai and Pune are the six Indian cities among the eight global outsourcing cities, says a study by , a global investment advisory firm. Dublin (Ireland) and Makati City (The Philippines) are the two other cities. India's representation in the top 50 Emerging Global Outsourcing cities has grown to four, from last year's three, with the addition of Jaipur to the list at number 31.

The other Indian cities in the list include Kolkata at number six, Chandigarh at 12 and Coimbatore at 17, says the study.

Cebu City (The Philippines), Shanghai and Beijing lead the list of top 50 Emerging Global Outsourcing cities.

Though India's domination of the BPO sector continues, the Chinese are fast catching up. Six of its cities figured in the list of top 50 Emerging Global Outsourcing cities compared to India's four, the study points out.

 

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