New Delhi, Oct 1 (UNI) Calling for immediate measures to ensure benefits introduced for Defence pensioners were delivered to intended beneficiaries, Defence Minister A K Antony today urged the Defence Accounts Department to render prompt and efficient pensionary services to over two million ex-servicemen.
Addressing the Annual Day celebrations of Defence Accounts Department (DAD), Mr Antony said during the last couple of years the Government has introduced several measures for the welfare of Defence Pensioners and the department must respond promptly to redress their grievances.
''It must ensure that its complaint redressal apparatus is fully functional for providing optimal satisfaction to its valued customers.'' Complimenting DAD for its comprehensive computerisation programme, integration of its assigned functions across the Defence Services and integrated systems audit, the Defence Minister said all-out efforts should be made to develop and implement all the modules initiated under 'Mission Excel IT' and with utmost urgency.
Reiterating the relevance of traditional method of audit, the Defence Minister said the Department needs to explore emerging challenges such as audit through computers.
''Not only should the DAD be professional, fair, honest and efficient but it should also be seen to be so, and endeavouring to be so,'' the Minister added.
Earlier, Mr Antony gave away the All India Defence Accounts Department Awards for 'Excellence Under the Motivation Scheme, 2008'.
The office of Principal Controller of Defence Accounts (Pensions), Allahabad, Office of Principal Controller of Defence Accounts, Kolkata and the Office of the Controller General of Defence Accounts (Administration Section), New Delhi were the three winners under the all-India category.
UNI AN SV AS1801