RBI Circular to Commercial banks on unsolicited calls

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Mumbai, Sep 17 (UNI) The Reserve Bank of India today directed the Banks to ensure that only those direct marketing and sales agents, who are registered as telemarketers with the DOT, should be employed by them.

Pointing out the recent supreme court direction on the subject, RBI, in a circular to Banks, cautioned that those who were not registered with the Banks and employed by the Banks would be treated as a violation of the supreme court direction.

Telecom Regulatory Authority of India (TRAI) has brought to the notice of RBI Supreme Court's direction in the case of Harsh Pathak vs. Union of India&others passed on July 31, 2008, in which it has been directed that any telemarketer who is not registered with Department of Telecommunication (DoT) should not be permitted to operate the telemarketing services.


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