New Delhi, Sep 9 (UNI) In an endeavour to enhance direct contacts with learners, the Indira Gandhi National Open University (IGNOU) has set up upgraded telecom systems on the campus.
These systems will be operational by September-end.
According to a memorandum of Understanding (MoU) signed recently with Mahanagar Telecom Nigam Limited (MTNL), the university will be provided with 1,500 free EPABX connections, which will be expandable to 3,000 extensions. The university will also subscribe to 300 Dolphin connections integrated with the EPBAX connections.
This tie-up is likely to ensure a sound boost to MTNL's Dolphin market base. At the same time the MTNL will get additional promotion of its signal for GSM phones within the campus, said an IGNOU statement.
Considering the fact that the campus is fast growing to be a hub of academic activities, the systems will be capable of sending group SMSs. In such a situation, the 300 Dolphin subscribers will get signals free of cost.
The IGNOU think-tank is also mulling to tap opportunities for a mini-call centre within the campus.
Unlike usual mega-house practices, where call centres are set up at different distant places for better service management, the think-tank is weighing the scope for setting up a mini-call centre on experimental basis within the campus.
A proposal to that effect is under consideration, said Dr S K Vyas, reader in the School of Engineering and Technology.
"As it will be a mini-set up within the hub of the university, probably we can handle learners' queries with better service delivery", said Dr Vyas.
As the users will get an opportunity to unlimited free intra-EPBAX calls within the 3,000 extensions, learners' communication connectivity with the educators are hoped to be even smoother.
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