Bangalore, Aug 14 (UNI) Karnataka police, in association with BSNL, today launched a round the clock 'Help Line' through which people could contact police from any part of the country.
Speaking after the launch here, DG and IGP, R Sreekumar, said people could contact the police on internet to air their grievances, file complaints or seek information about criminal and terrorist activities.
The calls coming to the 'Help Line' would be recorded at the police control room in the city and every day a senior ranking officer would spend one hour to study the complaints and take steps to solve the problems.
''Weekly once we will be meeting and study the progress made in disposing off the complaints received,'' he added.
Replying to a question, he said the information given to police would be kept confidential.
Mr Sreekumar said after studying the progress of 'Help Line', it would be set up in all district headquarters in due course.
He also launched Audio Conferencing to continuously keep in touch with district heads. In the inaugural conference he held discussion on prevailing flood situation in seven districts including Mangalore, Bellary, Mysore, Mandya, Hassan Gulbarga and Bijapur.
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