Firstsource unit enters into multi-year deal with BT Global

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New Delhi, Aug 13 (UNI) Pipal Research, a unit of Firstsource Solutions Ltd , today said it has signed a multi-year deal with British Telecom Global Services to provide knowledge-based back-office services.

The services offered will include market, segment, country and customer research, proposition support and numerical analysis work, a company statement said.

The total value of the contract is expected to exceed 30 million dollars over six years, it added.

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