Bangalore, June 30 : Unperturbed by the economic slowdown in the United States, the Business Process Outsourcing (BPO) sector is growing and cashing in on the opportunity of more business.
For the BPO sector, the US slowdown is the melting in the pot to look for more business in terms of opportunity.
This space in information technology even though US centric is looking formidable in facing the slowdown.
The sector is also looking at other economies and non-US geographies to fill more space.
Talking to ANI in an interview, Partha Sarkar, the CEO of HTMT Global Solutions, one of the most reputed BPO companies, said, "The US economic slowdown is an opportunity for BPO sector."
Sarkar finds this trend is temporary and will stabilize soon.
Back office outsourcing has become a common practice among various BPO's which are primarily focused on providing a full spectrum of services, including customer support, accounting, administration, inventory management, data entry services, research, CAD design support, insurance and risk analysis for medium sized enterprises is profitable business ventures which has swept India and the Indian middle class.
Deepak Kumar, Sr Benefit Management Analyst, HTMT said, "Working in the BPO company is very valuable. It allows us to know the different cultures across the globe."
For Vandana Singh, Sr Claim Processing executive, at HTMT, working in BPOs is something different.
State Information Technology Secretary, Ashok Kumar C Manoli, said: "It is an opportunity. The State Government will provide support to BPO companies in the state."
In the current scenario, outsourcing is a boon for everyone. Outsourcing is all about giving some part of your business work or the entire services to the other companies.
Even though the US economic slowdown is a silent killer, the BPO segment is facing this under current in cashing in on opportunities. By K G Vasuki