The Trust partnered with Patni to implement the SAP ERP solution to streamline its various functions including automation of the Trust's donation collection, accounting and inventory management processes. With a daily footfall of 3,000 devotees, a network of nine branches and over 20,000 daily transactions, the Trust needed to radically enhance its operational efficiencies.
Post the implementation, the management had a unified view of its strategic, operational and transactional activities. It had vastly improved their ability to monitor the day-to-day operations as well as forecast the availability of finances required for sustaining its activities. This, coupled with an extensive change management exercise facilitated by Patni, had enabled seamless knowledge transfer and has improved the staff's ability to handle large volumes of transactions Patni stated in a release here today.