Dubai, Jun 5 (UNI) Kuwaiti budget carrier Jazeera Airways has defended its new policy of not letting people travel on India routes if their online bookings are not made using their own credit cards.
Several people have complained that their relatives were barred from boarding aircraft as credit card payment was not made by the ticket holders themselves.
The airline insisted that bookings on a credit card for Indian flights must be made by the traveller or that person has to be one of the passengers in case of multiple ticket purchases who has to produce the credit card at the airport.
Jazeera Airways spokesman Fawaz Al Sirri said the new rule came in response to fraudulent credit card transactions on Indian routes and was introduced in the beginning of this year, the Gulf News said.
Jazeera website pops up warnings clearly that the credit card holder should be the passenger or among the group of passengers when booking is done online to Indian destinations.
No such warnings were given on other destinations. Some complaints also related to not giving refund if the passenger was not allowed to travel but the airlines defended the policy.
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