New Delhi, May 29 (UNI) Yatra.com, a leading online travel company, today announced the launch of India's first 'Online Ticket Cancellation' service that would enable customers to cancel their domestic air tickets online.
''It's an exclusive service for the customers of Yatra.com and will allow the customer to cancel any domestic flight booking, at any time. Once the online cancellation is complete, the refund will be credited back to the customer's account/credit card,'' Dhruv Shringi, Co-founder of the travel portal, said.
What's more by opting to cancel your ticket online, one can save up to Rs 150.
Mr Shringi said the online cancellation of flight bookings is extremely simple and can be done in a few easy steps.
The customer just needs to log in to the 'My Bookings' section of yatra.com. Click on the 'Yatra Reference No.' or the 'Flight Details' link. Move to the 'Cancel Flight' tab, and select the passengers for whom the ticket needs to be cancelled and then go to the 'Review' section to verify the cancellation details. To conclude, the customer clicks on the 'Cancel Flight' button and the air ticket will be cancelled.
''Cancellation of air tickets has been a concern for some of our valued customers. Keeping in line with our endeavour to continuously give top-rate service to our customers, we have introduced Online Ticket Cancellation Service,'' he said.
Mr Shringeri said Yatra.com has become the first company in the country to launch this service, which will help its loyal customers to conveniently cancel domestic air tickets online and also save Rs 150 on the cancellation fee.
For those customers who do not wish to cancel tickets of every passenger, there is a provision of partial cancellation also.
Yatra.com, launched in August 2006, has registered a 40-fold increase in revenue with an employee base touching 700. Currently, it is posting an average revenue of Rs 80 crore a month with a volume of 6,500 air tickets and over 300 rooms a day.
The company achieved a turnover of 120 million dollar in the fiscal 2007-08 and expects to break even in 2009.
UNI/SKS SK PM1616