The master services agreement would cover areas such as professional services, development and support. The partnership would support Callidus Software's continued delivery of superior competency in product development, consulting services and technical support, a release said here today. Under the agreement, Sierra Atlantic would provide a range of operations for Callidus Software's fast-growing on-demand business, including engineering capabilities and 24/7 technical services.
Callidus Software would train specialists at Sierra Atlantic's delivery center in the city to implement a broad range of integrated 'Software-as-a-Service' (SaaS) product development processes and technology solutions.
''The launch of an operations centre in India emphasises our strong commitment to innovation and product leadership. In partnering with Sierra Atlantic, we augment our ability to execute on a number of strategic initiatives while maintaining a prudent cost structure,'' Callidus Software Senior Vice-President (Engineering) Mike Graves said.
''Sierra Atlantic is an ideal partner and has a proven track record with a number of leading software companies. They will help support the development of our SPM solutions and our growing global customer base,'' he added.
Sierra Atlantic Senior Vice-President (Enterprise Solutions) G K Murthy said, ''Sierra Atlantic is strongly committed to leveraging our deep understanding of sales performance and mission-critical functions to help Callidus Software tackle incentive management solutions around the globe.'' ''We will help Callidus further streamline its industry-leading SPM solutions through an improved global delivery model and build a centre of excellence to not only serve its development needs but also support its innovative and rapidly growing business,'' he added.