Patiala, May 8 (UNI) State Bank of Patiala (SBOP) today launched its second Centralised Clearing Processing Centre (CCPC) here.
''The new processing centre (CCPC) will handle cheque clearing work of 33 branches of the Bank in Patiala, '' said SBOP Chief General Manager Diwakar Gupta who inaugurated the new centre.
''The Bank has been implementing several Business Processing Re-engineering (BPR) initiatives for the benefit of the customers and Centralised Clearing Processing Centre is one such BPR initiative,'' he added.
The first Centralised Clearing Processing Centre was started in Chandigarh in July 2007.
''The BPR initiatives are designed to simplify and redesign the existing business processes within the Bank, to fully leverage Core Banking Solutions (CBS) and ensure excellence in customer service, while containing the costs of operations,'' Mr Gupta said.
The Bank has already implemented Centralised Processing Cells for opening of accounts, speedy processing of loan proposals for P-segment and SME customers, Centralised Pension Processing Centre etc.
As on date, 48 such initiatives are functional in the Bank at 46 centres in Punjab, Himachal Pradesh, Haryana, Delhi and Chandigarh.
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