Mumbai, April 04 (ANI/Business Wire India): Manipal Cure and Care [MCC], country's first health and wellness centre, today announced its plans to launch its operations in Mumbai in May with the launch of its first two centres in the city.
Dr Ranjan Pai, CEO, Manipal Education and Medical Group, and Somnath Das, COO, Manipal Cure and Care also received today the ACHSI (Australian Council on Healthcare Standards International) certificate from Brian Johnston CEO, ACHSI, in the presence of Giridhar Gyani, Secretary General, Quality Council of India.
MCC is the first retail healthcare company in India to receive the ACHSI certification. ACHSI granted certification to MCC after a team of two surveyors did the pre-audit, followed by a team of surveyors who accessed 13 standards with 45 criteria covering clinical, support and corporate areas.
MCC plans to launch six centres in Delhi NCR, Mumbai, Pune, Bangalore and Hyderabad in the next six months.
MCC-an initiative of Manipal Education and Medical Group (MEMG) was formed in January 2007 with a seed capital of Rs 50 crores and launched its first centre in India at Ahmedabad in August last year, followed by a centre in Bangalore in February 2008. MCC centres are established in two different formats across malls, neighbourhoods and high streets.
"Our vision is to revolutionize healthcare delivery in India by providing preventive monitoring with a focus on wellness. We plan to open our own 50 centers by 2011 and will look at further expansion in Indian and global markets through our sub brands MASK, SMILE, Xpresscare and Foot Solutions and our own private labels. The Indian retail wellness market is unregulated and offers myriad products and services. Hence, the ACHSI certification would play a crucial role in the quality of service delivery," said Das.
"We hope to create a niche through our unique differentiator of evidence-based preventive, wellness and beauty solutions in a friendly retail environment. MCC is the first company in India to offer service and counselling by well-trained doctors, healthcare professionals, and counsellors, backed by proven world-class technology and protocols and processes. The ACHSI certification demonstrates our commitment to continuous quality improvement and providing safe, quality care and customer satisfaction. We have effective systems in place that meet internationally recognized standards," said Dr. Amarnath.
MCC plans to introduce more than 400 leading product lines from across the world, including cosmeceuticals and nutraceuticals that are clinically researched and manufactured at FDA approved plants.
MCC centres have consultants from the fields of General Medicine, Dermatology, Dentistry, Pediatrics, Gynecology, Ophthalmology, Endocrinology and Lab Medicine among others. Besides, MCC centres also have a well-stocked pharmacy.
On the preventive side, MCC introduces health checks with a turnaround time of 45 minutes for diabetic care, liver care, STD screening, Rheumacare, kidney care and lung care, meant for busy professionals. The services include health checks women and children can avail innovative and ultra-modern health checks, augmented by well baby and well woman care.
Wellness services include immunizations, antenatal care, baby care, adolescent care, eye care, hormonal management, dietary counselling and sexual health advice. Additionally, there are specialized dietary counselling and weight management services.
Beauty services include skin care and dental care as well as skin piercing.
MCC has introduced many new things for the first time in India. These include A-M-P-L-E Card (Allergies, Medical History, Past History, List of Medication, Emergency Number), EMR (Electronic Medical Record), Integration of CIMS (Cumulative Index of Medical Specialties - pharmaceutical drug interaction alert) with EMR, Customer Charter and error proofing methodology to name a few. This is drawn from the rich experience of MEMG in healthcare delivery spanning over half a century and spread over three countries.
MCC is the winner of the prestigious Golden Peacock Award for Innovative Product Service Award - 2007. For the first time, this award has been bestowed to a health and wellness retail brand, that too within five months of its launch.