BT sets up Global Operations Centre in Gurgaon

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British Telecommunications
New Delhi, Mar 25: British Telecommunications plc (BT) today announced the opening of its Global Operations Centre at Gurgaon with a headcount of 300 employees to cater to its current and future resourcing needs.

The Global Operations Centre will employ up to 300 highly skilled professionals who will run systems and processes for the various BT lines of business in addition to providing functional support to group functions such as Procurement, Legal, Finance and HR, said a statement. BT Group CEO Ben Verwaayen said, ''India is a critical market for our global growth strategy. It has a highly skilled workforce, supportive government, and global capabilities. Only companies who recognise and harvest talent on a global basis will achieve a new level of competitive advantage.''

''BT has always sought to find the best talent wherever in the world it may be. We have been working successfully in India for many years with partners who handle some of our non-core but mission critical activities,'' he added.

This centre is part of BT's global sourcing strategy where BT builds global centres of excellence in various geographies, according to local presence of talent and expertise.

Alongside centres based in Hungary, Brazil and China, BT's increasing presence in Gurgaon is designed to meet its current and future resourcing needs.

BT accounts for two per cent of India's 50 billion dollars IT and BPO exports and is planning to source more over the years.

BT is one of the world's leading providers of communications solutions and services operating in 170 countries. Its principal activities include networked IT services; local, national and international telecommunications services; higher-value broadband and internet products and services and converged fixed/mobile products and services.


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