TRAI ready for legal battle regarding unsolicited calls

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New Delhi, Mar 19 (UNI) Telecom watchdog TRAI today said it will not step back from its ruling on unsolicited calls and is ready for a legal battle.

TRAI had on Monday said the telecom service providers will have to pay up to Rs 5,000 for first unsolicited commercial call to the customers registered under 'national do not call' registry and up to Rs 20,000, in case of second or subsequent such non-compliances.

Apart from this, the receiver will be paid Rs 500 for the first unsolicited call and Rs 1,000 for every subsequent such call.

The notification also prescribed that the complaint regarding Unsolicited Commercial Communication (UCC) shall be made by the subscriber to the Service Provider within 15 days of the receipt of such call.

The Authority had set up the National Do Not Call (NDNC) Registry in October last year to reduce the inconvenience to the telecom subscribers caused from the unsolicited tele-marketing calls.

Till date, more than 8.3 million phone users have registered for in NDNC Registry, while about 13,600 telemarketers have got themselves registered with the Department of Telecommunication.


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