Bangalore, Feb 28 (UNI) Oceanus a global telecom solution provider has teamed up with Sonata Software Limited to enhance their development of integrated Case Management and Environment Management Solutions, which are specifically designed for customer service environments.
As a result of this partnership, Oceanus is increasing its bandwidth to accommodate larger and more complex solutions for both established and new customers, a press release said.
Consequently, the partnership would enable Oceanus to provide their customers with optimal solutions as well as superior levels of system support.
Oceanus' technology roadmap is taking a quantum leap with next generation solutions. By partnering with Sonata Software on specific software development and customer projects Oceanus would accelerate their time to market and offer a more holistic service to existing customers as they expand globally. This multi-level relationship would comprise technical support, product development, project management, consultancy, and implementation the release added.
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