RIM to usher in next phase of growth

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New Delhi, Feb 10 (UNI) Remote Infrastructure Management (RIM) services is proving to be a significant growth engine for the top-tier Indian software companies, with the global market estimated to be worth 96-104 billion dollars.

''The Indian IT industry has been rapidly evolving with new specialised and value-added offerings been delivered. Like IT and BPO, we see RIM as a large opportunity requiring focussed attention and nurturing,'' Nasscom President Som Mittal told reporters here.

RIM consists of monitoring and managing the IT infrastructure components of a company from a remote location (outside the physical premises), and preventing and fixing problems across it on a 24X7 basis.

This is carried out through an offshore (outside the country where the organisation is based) centre, which is often termed as Operations Management Centre (OMC), where a dedicated staff of a RIM service provider monitors and manages the IT infrastructure, ensuring guaranteed uptimes, availability and enhanced performance.

''Currently, the Indian market is worth about 3.2-3.6 billion dollars and is poised to touch 13-15 billion dollars by 2013,'' Mr Mittal said.

The segment has a CAGR of more than 30 per cent and could create 3.25 to 3.75 lakh jobs by 2013, he added.

The majority of growth is likely to come from offshoring mid-range services, and network towers, offering about 70 per cent of the overall opportunity during this time, a McKinsey study show.

In terms of industries, banking, financial services and insurance will lead the growth followed by telecom, the study adds.

With decline in costs of labour and infrastructure, the companies are expected to save up to 60 per cent of the costs.


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