TRAI to start consultation for providing bill free of cost

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New Delhi, Dec 31 (UNI) Telecom Regulatory Authority of India (TRAI) today said it will initiate a consultation process toward amending the Telecommunication Tariff Order for providing bill in hard copy free of cost to the subscribers.

''The Authority has decided to initiate this consultation process towards amending the Telecommunication Tariff Order to incorporate an explicit provision for providing bill in hard copy free of cost to all post-paid subscribers which in any case is provided for in the relevent rules and relevant licence agreements,'' a statement said.

Stakeholders can give their views, if any, on this proposal on or before January 18, it added.

Keeping in view the provisions of Indian Telegraph Rules 1951, cellular mobile telecom service and unified access service licence agreements, the telecom regulator said no postpaid subscriber is liable to pay for the bill containing summary details of the payments to be made by the subscriber.

The Authority also said the service providers in other sectors like power, gas and water utility services are charging nothing for providing hard copy of the bill.

It added that the bill stands for the true extent of service actually provided by the service provider and also the details about the service and conditions which are available to the subscribers.

UNI

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