OIA ministry to set up 24 x 7 helpline

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New Delhi, Dec 30 (UNI) A 24 x 7 helpline will soon be in place at the Overseas Indian Affairs (OIA) Ministry to provide succour to Indian workers when they are in distress in their host countries.

An "Overseas Workers Resource Centre" will be tasked to manage the toll free helpline and extend different services as counselling, advice and legal remedy.

"It will be a one-stop destination for Indian workers," OIA Ministry sources said here today adding that the helpline would be immensely beneficial to Indian workers who are predominant in Gulf countries.

The Centre would work round-the-clock on all days.

All that a worker in distress has to do is to call a toll-free number 1800-11-3090 to get proper advice on how to overcome his problems in his host country.

The Centre would also provide information about how and when to seek legal assistance in case of denial of wages and violation of contract by the employer.

It was pointed out that the Centre would help a lot to redress the grievances of Indian workers at a time when many countries are keen to ensure that labour laws are strictly adhered to by the employers there.

The toll-free helpline could also be used by the victims of bad NRI marriages so that the Ministry could initiate appropriate remedial steps.

There was also a plan to set up an "Overseas Employment Promotion Council" to provide information about new job opportunities in foreign countries, sources said.

"It will be a sort of counselling mechanism to help Indians go through a legal channel for employment," he said adding that it would help to reduce incidence of cheating of overseas job seekers by travel agents.

The council would seek to ensure that the Indian work force make full use of the new opportunities available in all countries.


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