RMS starts Asia Pacific Hub; links India-Hong Kong operations

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New Delhi, Nov 14 (UNI) US-based business process outsourcing (BPO) firm RMS today launched its Asia-Pacific service hub linking its India-Honk Kong operations with an investment of 10 million dollars.

''An investment of 10 million dollars was made over a period of 36 months for technology and resources for the hub, which will provide a link between the India and Hong Kong operations,'' RMS Executive Vice President Forrest Old told UNI here.

RMS will also set up an additional facility in the country with a ''multi million dollar investment'', the details of which Mr Old refused to divulge. The facility is likely to come up by 2010.

The company provides BPO and recovery services in the US, Canada, Mexico, India and Hong Kong in areas such as finance, administration, order-to-cash and data entry services. RMS also offers recovery services through legal litigation and bankruptcy services.

A portfolio partner of Citi Venture Capital International (CVCI), RMS is also on the lookout for acquiring companies. ''We are evaluating opportunities, mostly local, for acquisitions,'' said Mr Old.

As a partner, CVCI is very aggressive in terms of acquisition, he added.

The company is also planning to increase its Indian operation's headcount to 500, while the global headcount would touch 3,000.

''We are also in discussion with our clients and customers for starting Legal Process Outsourcing (LPOs) as India has a huge potential in this field,'' said Mr Old.


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