IT outsourcing an opportunity of transformation

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Bangalore, Oct 26 (UNI) IT infrastructure of organisations needs to be versatile as IT outsourcing had become an opportunity of transformation to the nation, Bhaskar Ghosh, Executive Director of Accenture, Global Infrastructure Outsourcing Delivery Centre Network said today.

Delivering his keynote address at the CII Conference on 'IT Infrastructure Outsourcing', Mr Ghosh said that IT Organisations today require an infrastructure that should be simple to use, can be continually updated, allow access to information anywhere in the world, requires minimal maintenance and, above all, reliable.

"Customers today in addition to cost benefits, are looking for process based outcomes", he added.

He said the service providers faced the main challenge in recruitment and retention and the people providing the infrastructural support. "IT Professionals in India expect promotions every year and want to grow all the time. In contrast vendor expectations is a little easier to handle as they have flexibility. They manage multiple clients and will have a larger IT team," he added.

CII Karnataka Vice Chairman and MD of John Flower (India) S Viswanathan said what the IT companies look for in the present scenario was intelligent IT infrastructure that was adoptable, manageable, affordable and more importantly having high degree of dependability.


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