New Delhi, Sep 25 (UNI) Bangalore-based Vitage Technologies, a pioneering BSM (Business Service Management) company, today entered into a multi-year IT infrastructure management services agreement with Deyaar, the largest property Management Company in West Asia.
Through its ITIL-based service delivery model Vitage Technologies will be managing Deyaar's data centre, applications, network and the service desk on a 24x7 basis combining onsite resources and remotely managing from their centre in Bangalore.
Vitage as a full service provider will also play a key role in application architecture definition and overseeing the application development that will be critical for Deyaar's expansion plans.
According to John D'Cunha, Chief Operating Officer, Deyaar, "We are on a fast expansion mode and our focus is now across the entire West Asia Region. Technology will play a critical role in this expansion and we needed a partner who will manage the entire IT operations. This deal with Vitage will enable our team to focus on the strategic areas of investment in technology, while bringing efficiency in the IT operations. We have been impressed with Vitage's commitment, the experience of the core team and their process focus".
According to P Rangarajan, CEO, Vitage Technologies, "We are delighted that Deyaar has given us the opportunity to manage their IT operations. This win is a testament to Vitage's competencies and capabilities to provide end-to-end IT infrastructure services scalable to our customer needs. Vitage will implement ITIL based processes to deliver SLAs that are linked to business service goals.
Service will be delivered using a combination of onsite resources and remote management from our centre in Bangalore, thereby providing Deyaar scalability and access to our tools and framework." Vitage Group is a leading player in the Indian IT Infrastructure industry consisting of two group companies - Vitage Systems and Vitage Technologies.
Vitage Systems is a leading IT infrastructure systems integration company in India, which promoted Vitage Technologies in April 2006.
Vitage Technologies is a focused IT Infrastructure and Application management company providing solutions to deploy, monitor, manage, re-engineer, secure, and effectively leverage IT assets of large and medium scale enterprises.
Dubai-based Deyaar is a wholly-owned subsidiary of the Dubai Islamic Bank. It is one of the largest property management companies that acquires, develops, rents and manages real estate throughout the UAE. The company also manages over 16,000 residential and commercial units across 700 buildings in the UAE an estimated Dirham 11 billion in assets under management. It is one of the most successful real estate companies in the UAE.