New Delhi, Sep 20: Low-cost airline SpiceJet has now gone live with roving check-in at Delhi and Mumbai airports with plans to implement it in other 15 airports.
In existing conventional check-in facility, passengers stand in queue for check-in and receive their boarding passes. In the roving check-in facility, SpiceJet's staff will approach a passenger with hand-held personal digital assitants (PDAs) and hand over boarding passes on the spot.
Airline's spokesperson Ajay Jasra said the roving check-in service will help passengers who are physically challenged, elderly passengers and mothers with new born babies. ''SpiceJet has always been sensitive towards saving passengers' precious time and is open to invest heavily in technologies to enhance customer care.'' The new service will also be extended to smaller cities like Jaipur, Goa, Guwahati, Varanasi and Kochi in future. SpiceJet operates over 96 daily flights in 15 cities with a fleet of new generation 14 Boeing 737-800 aircraft.