India's BPO firms record 47 pc growth: Survey

New Delhi, Aug 21: India's Business Process Outsourcing (BPO) export posts a 47 per cent growth during 2006-07 at Rs 20,890 crore, according to a study by a magazine.

Among the BPO companies, Genpact has retained the top slot with revenues of Rs 2,220 crore, Dataquest said in its survey on Top 20 BPO firms in the country.

Followed by the next four slots by Transworks (Rs 1510 crore), IBM Daksh (Rs 1260 crore), TCS BPO (Rs 1107 crore) and Cambridge Solutions (Rs 1000 crore), it said.

Top 20 BPO companies added 57,784 new employees during the year and employed 216,967 people at the end of this financial year, the survey said adding these companies grew by 59.4 per cent and contributed Rs 16,094 crore, nearly three-fourth, of the total BPO exports.

Research did not include captive offshore units of the companies. The survey said the BPO exports from India have overtaken the captives' exports. "This change has happened because of two reasons captives have not grown much and the revenues of large Indian third party providers like Genpact, Transworks and TCS include significant onshore components now, because of acquisitions.

Next five positions have been captured up by WNS Global Services (Rs 990 crore), Wipro BPO (Rs 935 crore), Convergys India (Rs 890 crore), Firstsource (Rs 809 crore) and HCL BPO (Rs 746 crore).

Previous year, five Indian BPO firms have got listed on the stock markets.

WNS was the first to get listed abroad on the New York Stock Exchange in July 2006 followed by EXL Service, Genpact, Firstsource Solutions and HTMT Global, part of the Hinduja Group's Hinduja TMT.

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